[Counsellor] Couple Therapy
[IN-PERSON] Strengthening Two Hearts, One Conversation at a Time
Service Description
[IN-PERSON] Embark on a transformative journey to revive and enrich your relationship with our comprehensive 1.5 -hour Couple Therapy session, guided by our skilled and empathetic counselors. Invest in your relationship's well-being with just one hour, and witness the positive impact it can have on your partnership. It's time to rediscover the joy of connection and lay the foundation for a more harmonious and fulfilling future together. Your journey to a stronger relationship starts here.
Cancellation Policy
Cancellation Policy for Therapy Sessions: Cancellation within 24 Hours: Counseling sessions cancelled within 24 hours of the scheduled appointment cannot be refunded. Due to the reserved slot for the client, cancellations within this timeframe will not be eligible for a refund or rescheduling. Cancellation More Than 24 Hours Before the Session: Clients may request a refund or reschedule their therapy session to a new date if the cancellation is made more than 24 hours before the scheduled appointment. To initiate the refund or rescheduling process, clients must email their request to our email at thehourmentalcare@venturehour.com.my Refund Process: Refunds for cancellations made more than 24 hours before the session will be processed within 4-5 working days. Refunds will be issued to the original payment method used during booking unless otherwise specified by the client. Rescheduling Process: Clients opting to reschedule their therapy session must provide alternative dates and times in their email request. Rescheduling is subject to counselor availability and will be confirmed via email. No-Show Policy: Clients who fail to attend their scheduled therapy session without prior notice will be considered a "no-show." No-shows are not eligible for refunds or rescheduling of the missed session. By booking a therapy session with us, clients acknowledge and agree to abide by the terms outlined in this cancellation policy. We appreciate your understanding and cooperation in ensuring the smooth operation of our therapy services.
Contact Details
The Hour Mental Care, Cyberjaya, Selangor, Malaysia